Privacy Policy

At Play Retro, we are committed to protecting the privacy and personal information of our customers. This privacy policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By using our website or engaging in any transaction with Play Retro, you consent to the practices described in this policy.

Information Collection: a. Personal Information: When you create an account, place an order, or communicate with our customer support, we may collect personal information such as your name, email address, shipping address, and contact number. This information is necessary for order processing, delivery, and customer support purposes. b. Payment Information: To facilitate secure transactions, we collect payment information such as credit card details or other payment method information. Please note that we do not store payment information on our servers and rely on trusted third-party payment processors.
Information Use: a. Order Fulfillment: We use the personal information you provide to process and fulfill your orders, arrange shipping, and provide order-related notifications and updates. b. Customer Support: We may use your contact information to respond to your inquiries, provide assistance, and address any concerns or issues you may have. c. Personalization: With your consent, we may use your information to personalize your shopping experience, recommend products or promotions that may be of interest to you, and improve our services. d. Communication: We may use your email address to send you promotional offers, newsletters, or updates about our products and services. You have the option to unsubscribe from these communications at any time.
Information Disclosure: a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers have access to personal information only to perform their specific tasks and are obligated to keep it confidential. b. Legal Compliance: We may disclose personal information if required by law, court order, or governmental regulations to protect our rights, property, or safety, or to comply with legal processes.
Data Security: a. We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Cookies and Tracking Technologies: a. We may use cookies and similar tracking technologies to enhance your browsing experience, personalize content, analyze website traffic, and understand user behavior. You can manage or disable cookies through your browser settings.
Children's Privacy: a. Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If we become aware of any such information being collected, we will take immediate steps to delete it.
Changes to the Privacy Policy: a. We reserve the right to update or modify this privacy policy at any time. Any changes made will be effective immediately upon posting the revised policy on our website. We encourage you to review the privacy policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us: a. If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact our customer support team via phone: 8448362292

We hope this privacy policy provides you with a clear understanding of how we handle your personal information. Should you have any further inquiries or concerns, please feel free to contact us. Thank you for choosing Play Retro!